FAQ

Creating an account is straightforward. Click “Sign Up,” provide your email, create a secure password, and enter basic personal details like name, date of birth, and address. Make sure the information matches your official ID — this speeds up later verification. After registering, verify your email and set any account preferences, such as communication choices and deposit limits.If you plan to claim a welcome bonus, enter the bonus code (for example, “WELCOME200”) during your first qualifying deposit or follow the promo instructions. New players must be of legal gambling age in their jurisdiction and agree to Qwer Casino’s terms and conditions. If you run into problems during signup, use live chat or email support@qwer.io for step-by-step help.

Qwer Casino asks for verification to protect your account and follow regulatory rules. Typical documents include a government-issued ID (passport, driver’s license, or ID card), proof of address (utility bill or bank statement dated within the last three months), and, for some payment methods, proof of ownership of the payment account (a screenshot or statement of your crypto wallet or e-wallet).Processing time varies but most verifications are completed within 24–72 hours after you upload clear, legible documents. If additional checks are needed, support will notify you by email or chat. Completing KYC before making large withdrawals avoids delays when you cash out.

Qwer Casino supports a broad mix of crypto and traditional payment options. You can deposit and withdraw with Bitcoin/BTC, Ethereum/ETH, Litecoin/LTC, Dogecoin/DOGE, Tether/USDT, Tron/TRX, Ripple/XRP, Binance Coin, and other crypto options, plus AstroPay Card, Interac, Pix, WebPay, and Skrill. Currencies accepted include USD, EUR, Bitcoin, Dogecoin, Ethereum, Litecoin, and Tether.Each method has its own processing times and fees; crypto deposits are often instant, while fiat withdrawals may take longer depending on banking partners. Check the cashier page for current limits, fees, and processing expectations. If you need help choosing the best option for speed or privacy, ask live chat for guidance.

To deposit, log in, go to the cashier, pick a payment method, enter the amount, and follow the on-screen steps. Minimum deposits vary by method, and some promotions require a minimum (for example, the welcome bonus needs at least $20). Withdrawals require a verified account; choose your preferred payout method and submit the request.Withdrawal times depend on the method: crypto payouts are usually fastest, often processed within hours, while card or bank transfers can take several business days. Qwer Casino may impose minimum and maximum limits per transaction or per week — refer to the cashier or promotion terms for specific amounts. If a withdrawal requires manual review, support will notify you and guide the process.

Qwer Casino runs several regular promotions. The primary Welcome Deposit Bonus is “WELCOME200” for 200% up to $500 with a 30x wagering requirement on the combined bonus and deposit, valid 30 days after activation, and with a $20 minimum deposit. No deposit players can use “FREECHIP25” for a $25 Free Chip with a 50x wagering requirement and a typical max cashout around $100. Weekly Free Spins use code “SPINWEEKLY” for 50 spins on Starburst, with winnings subject to a 40x wagering requirement and a $30 minimum deposit for eligibility. Weekend reloads use “RELOAD50” for 50% up to $200, with 25x wagering, and the site offers 10% weekly cashback with a 1x wagering requirement.Most bonuses require opt-in or entering the code at deposit. Promotions list eligible games, expiry periods, and any game weightings that affect wagering. Always read the full terms and conditions before claiming a bonus to understand expiry, contribution, and any maximum cashout limits.

A wagering requirement is the number of times you must bet the bonus amount, or the bonus plus deposit, before you can withdraw winnings. For example, the welcome bonus uses a 30x requirement on the combined bonus and deposit. If you deposit $50 and receive a $100 bonus (total $150), you must wager $150 × 30 = $4,500 before withdrawing bonus-related funds.Different promotions may apply different rules: the no deposit free chip is 50x on the bonus amount; free spin winnings often carry a separate wagering multiplier. Games contribute differently toward wagering — promotions will state eligible games and contribution rates. Wagering rules are designed to prevent abuse, so read them carefully and track your progress in your account.

Qwer Casino partners with a wide range of developers, from major studios to boutique creators. You’ll find titles from Evolution Gaming, NetEnt, Pragmatic Play, Microgaming (Apricot), Play’n GO, Big Time Gaming, Red Tiger, Betsoft, Evoplay, and many more. The lobby lets you filter by provider, game type, popularity, or new releases so you can find slots, table games, live dealer rooms, and specialty games quickly.Eligible games for bonuses are specified in each promotion, and some offers exclude live dealer or table games. For a broader site overview and curated lists of top titles, see our Qwer Casino review.

Yes. Qwer Casino is optimized for mobile play via modern web browsers on iOS and Android devices. The mobile site provides access to most slots, table games, and live dealer options without downloading software. Gameplay adapts to screen size, and the cashier and support chat are available on mobile.If you experience issues on mobile, try updating your browser, clearing cache, or switching to another browser. For best performance, ensure your device and browser are updated to the latest version.

Qwer Casino uses industry-standard security protocols to protect personal and financial data, including SSL encryption for data transmission and secure account management practices. Access controls, password protections, and monitoring systems help detect suspicious activity. Qwer also requires KYC verification to confirm identity before large withdrawals, which protects accounts and prevents fraud.Never share your account login with others, and use a strong, unique password. If you suspect unauthorized access, contact live chat or email support@qwer.io immediately.

Qwer Casino encourages safe play and offers tools to help you manage your activity, including deposit limits, session time reminders, loss limits, time-outs, and self-exclusion options. You can set limits in your account settings or ask support to assist.If gambling becomes a problem, seek professional help. In the U.S., the National Problem Gambling Helpline is available at 1-800-522-4700. Take advantage of the site’s responsible gambling features to keep gaming balanced and fun.

If you hit a technical or account issue, start with the FAQ for common fixes. For faster help, use live chat for immediate support or send an email to support@qwer.io for issues that need documentation. Typical troubleshooting steps include clearing your browser cache, trying a different browser, ensuring cookies are enabled, and confirming your account is verified.If you’re awaiting a withdrawal, check for pending verification requests. Support can provide status updates and escalate problems when needed. Keep copies of transaction details and screenshots to speed up resolution.